Branded requests
Let customers request service with the information your team needs to respond.
Keep customers informed without adding office work.
Collect service requests, send timely updates, share approvals and documents, and give customers secure access to the records they need.
Why it matters
Make the next step obvious for the customer.
Consistent communication reduces back-and-forth while keeping every request, message, approval, report, and invoice in context.
RequestNew service requestReceived
UpdateTechnician on the wayDelivered
PortalService report readyViewed
Timely updates
Use messages, reminders, and status communication to set clear expectations.
Secure customer portal
Share requests, quotes, invoices, documents, and completed work in one place.
Follow-up workflows
Organize reviews, referrals, feedback, and future service without losing customer context.
How it works
A clear path from start to finish.
Collect the customer, site, service, and preferred timing.
Share booking, approval, and arrival information.
Deliver service records, photos, documents, and next steps.
Follow up on payment, feedback, reviews, and repeat service.
Bring it into one workspace
See this workflow with your own team.
Start with real customers, sites, and work so you can judge SelaroDesk by the way it operates.